Voicemail Services

These Internet-based voicemail services allow you to take control of your incoming phone calls. They can give any small business a professional telephone presence, and allow you to better manage your callers and time. Some of these voicemail services also include the ability to send and receive faxes, but that is not a requirement to be included in this list.

MaxEmail [KEVIN'S PICK]

MaxEmail voicemail users can choose from three standard plans. The Lite plan costs $24 per year and includes a non-local number for use with voicemail and fax, with 100 messages or incoming fax pages included and 5 cents for extra pages/messages. Sent faxes cost 10 cents each. The Plus plan ($9.95 a month, $24 billed quarterly, or $84 per year) lets users choose a local area code or a toll-free number. Local number option includes 250 incoming pages/messages and 100 outgoing faxes per month. (Toll-free includes 100 outgoing faxes but all incoming faxes or voicemails are 10 cents.) Extras are 5 cents each with local number, 10 cents for toll-free. The Corporate plan is $104.50 per month for up to 10 fax numbers (additional numbers are $7.95 each) and 2,000 inbound fax pages. Additional pages are 1 cent per page. All MaxEmail voice plans except the Corporate plan have a $10 setup fee. Faxes are delivered to email (or multiple email addresses) as PDFs. Voicemail messages can be retrieved via email (.WAV files) and phone. Messages archived for 30 days; one year with upgrade adding $1.95 to $2.95 per month. "Corporate" plans are tailored to fax use, but include voicemail services. 30-day free trial offered.
     Go to MaxEmail
Rated by 46 people. Reliability: 5.7. Cost: 5.3. Features: 4.5. Satisfaction: 5.8. (Each out of 7.)
Have you used this service? Rate it!
[Verified 4/9/2015]

RingCentral Voice [KEVIN'S PICK]

RingCentral lets users choose from three types of Professional plans. It starts with the Pro Plan, which offers 1000 local, long distance, or toll-free minutes for $9.99/mo ($19.99 if paid monthly). It comes with 2 extensions and additional minutes are 4.9 cents each. With the ProPlus Plan, you get 1000 300 local, long distance, or toll-free minutes for $19.99/mo ($29.99 if paid monthly), with 5 extensions and 4.4 cents per additional minutes. The ProPower Plan has 2000 long distance and local minutes, as well as 1000 toll-free minutes for $24.99/mo ($39.99 if paid annually) with 10 extensions and 3.9 cents per additional toll-free minute. The Pro Plan comes with internet fax and web support, whereas the ProPlus and ProPower plan also include a dedicated fax number, phone support, and a dial-by-name directory. There are also three office plans starting with the Standard plan at $24.99 per month and user for 2-19 users. For one user, the price is $34.99/mo. annually, and for a month-by-month contract it jumps to $42.99/mo. It comes with 1,000 toll-free minutes and online meetings and video conferencing for up to 4 people. Premium and Enterprise plans at $34.99 and $44.99 respectively are also available. All plans come with a 30-day trial. Additional toll-free, local, and fax numbers cost $4.99/mo. A vanity number is $30.
     Go to RingCentral
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

Grasshopper

Grasshopper targets entrepreneurs with a phone system designed to give a more-professional appearance. Includes a toll-free or local number (true 800 number for $30 one-time fee), voicemail and fax delivery, music-on-hold and custom greeting, call forwarding and other features. The "Pay As You Grow" plan is $12 per month for a toll-free or local number with calls billed at 6 cents per minute. The "Ramp" plan is $24 per month for 500 minutes. The "Grow" plan is $49 per month for 2,000 minutes on two numbers. The "Max" plan is $199 per month for 10,000 minutes on three numbers with unlimited number transfers and "Voice Studio" services. All plans include unlimited extensions and free activation. It costs $30 to port in an existing number. Overage rates are 6 cents per minute. Custom Voice Studio greeting option starts at rate of $75 for voice talent in English, Spanish, French or a British accent. 30-day money-back guarantee.
     Go to Grasshopper
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

Kall8

With a Kall8 Mailbox, users can receive voicemail, faxes or both. Prices start at $2 per month for toll-free numbers (Local numbers, true 800 numbers and desirable "repeater" numbers are $5 per month). Setup fee is equal to one month's charge. Pay-as-you-go is also available, with all calls on the local-number plan billed at 5.9 cents per minute while toll-free plan calls are 6.9 cents per minute. (Offshore and international per-minute rates are higher.) Record personal greeting, adjust call length, specify file format and size/quality of messages, caller ID display and other customizable features. Conference calls accommodate up to 25 participants. Also: call blocking, custom call forwarding and call notification emails. New users can transfer toll-free number from current provider to Kall8 service. Number also functions as a "virtual calling card" in U.S., Canada and nearly 20 other countries for 6.9 cents per minute.
     Go to Kall8
Rated by 6 people. Reliability: 4.8. Cost: 6. Features: 5. Satisfaction: 5.2. (Each out of 7.)
Have you used this service? Rate it!
[Verified 4/9/2015]

Google Voice (was GrandCentral)

Google Voice, (the new version of GrandCentral.com, which was acquired by Google in summer 2007), is a free service that is open to anyone. Google Voice has features such as transcripts, SMS, international calling and conference calling. Users get one phone number that rings to all (or some, or none) of their phones, depending on who is calling. Messages are filtered into a voicemail box that can be accessed by phone or online, and notifications can be sent to email or via SMS. Calls can be screened and recorded (where legal), and users can listen to messages as they're being recorded and choose to take the call partway into it. Unwanted callers can be blocked. Other options include personal greetings, ringback tones, transcribed voicemail, and the ability to switch phones in the middle of a call. Also, "visual voicemail" feature works with MP3-enabled mobile devices. Or, play voicemail in Gmail. Porting in a number costs $20 and enables all features. If you want to change your number later, there is a $10 fee. Or, keep your original number as a secondary number for a one-time fee of $20.
     Go to Google Voice
Rated by 5 people. Reliability: 6.6. Cost: 7. Features: 5.8. Satisfaction: 6.2. (Each out of 7.)
Have you used this service? Rate it!
[Verified 4/9/2015]

Phone.com

Phone.com has two basic pricing plans. The standard plan is $9.99/mo. for 100 minutes and one local or toll-free number. Additional numbers can be added for $4.99. It includes free internet faxing, unlimited extensions, and call conferencing. There is also an Unlimited plan that costs $19.99/mo. (per extension-additional extension are $23.99/mo.) The Unlimited plan comes with unlimited local and toll-free minutes. Phone.com also offers a pay-per-minute plan that costs 2.5 - 3.9 cents per local or toll-free minute. All plans offer a free 30-day trial. Extras such as call recording, transcription, and international calling are available at an additional price.
     Go to Phone.com Virtual Office
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

FreedomVoice

FreedomVoice Systems offers toll-free numbers and auto-attendant voicemail service. The FreedomStart plan is $9.95 per month for 300 minutes (additional minutes 4.9 cents). FreedomEdge is $24.95 per month for 1,000 minutes (4.5 cents additional). FreedomSuite is $59.95 for 2,500 minutes (3.9 cents for additional). All plans come with unlimited voicemail boxes. Features include call-forwarding, customizable hold music, voicemail-to-email, Web access to messages, Internet faxing, and company directory. Free 30-day trial. An activation fee may apply on some plans. True 800 numbers, vanity numbers, and local area numbers are available for an additional charge. Existing toll-free numbers can often be transferred for a $30 fee. This fee is currently being waived. On-demand teleconferencing is $5.
     Go to FreedomVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

Onebox

The Onebox virtual phone system provides an automated attendant service with features such as professionally recorded custom greeting, faxing, and conferencing. The Executive plan has three offers that start at 100 minutes for $16.95 per minute. Additional minutes are 10 cents each. The Receptionist plan has four offers that start at $49.95 for 2,000 minutes with each additional minute charged as 4.9 cents each. This plan includes 4 extensions; additional extensions are $11.95 and come with 100 extra minutes. No setup fee. Also offers Live Onebox Receptionist services with two plans starting at $129.95. New voicemail management "apps" for iPhone, BlackBerry, and Android. 30-day trial (or 1,000 minutes, whichever comes first.)
     Go to Onebox
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

eVoice

The eVoice service includes professional recorded greeting, auto attendant, advanced call routing, voicemail-to-email service, call screening and hold music. There are 4 choices: The Professional Plan (for 2 or fewer users) and three Small Business Plans for 5-15 users. The Professional Plan is $12.99/mo with 2 extensions, 6 numbers, and 300 minutes. The first Small Business plan is $29.99/mo with 5 extensions, 15 numbers, and 1000 minutes. The second plan is $49.99/mo with 10 extensions, 30 numbers, and 2,000 minutes. The largest Small Business Plan is $79.99/mo with 15 extensions, 45 numbers and 4,000 minutes. The Small Business Plans include inbound faxing and VIP Support access. Both local and toll-free numbers available. iPhone, Android, and Blackberry apps. Vanity numbers available for $30 setup fee on the $29.99 plan. Free 30-day trial.
     Go to eVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

OneSuite

OneSuite offers a variety of telecom services, and customers can mix-and-match what they need, including a local or toll-free number for faxing and voice calls as well as call- and fax-forwarding. "SuiteAdvantage" voicemail is $2.95 per month: incoming calls are included in the price and customers download SoftPhone software to receive calls via PC from all types of phones for 1.8 cents per minute and up. To add toll-free service is another $2.95 per month, plus 4.3 cents per minute to send. An international number is available for $3.95 per month. Other optional services include prepaid long distance, and VoIP from a PC, ATA or IP phone. Rates for international calls vary. Extra numbers are $1.95 to $2.95 each, depending on the plan. No setup charges, but must deposit $10 or $30 (depending on the plan), which will be applied toward usage. Free one-month trial.
     Go to OneSuite
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

Phonebooth

Phonebooth.com is an Internet "cloud"-based phone system with both free and premium, paid options. Phonebooth Free is currently available by invitation only, and there is a waitlist. It includes one phone number and can accommodate up to 50 users, but has a 200-minute monthly cap. Extra minutes are 3 cents each. Phonebooth OnDemand, $20 per month per user, includes two numbers ($1 per month each for more) and unlimited minutes and has more features, such as call logs, international and toll-free calling ability, conferencing, and port-in numbers, along with 24/7 support for HD-quality desk and conference phones. (Free plan is self-service only.) Both plans include auto-attendant and voicemail (sent to email or accessed by calling in.)
     Go to Phonebooth
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 4/9/2015]

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