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Voicemail Services

These Internet-based voicemail services allow you to take control of your incoming phone calls. They can give any small business a professional telephone presence, and allow you to better manage your callers and time. Some of these voicemail services also include the ability to send and receive faxes, but that is not a requirement to be included in this list.

My1Voice [KEVIN'S PICK]

My1Voice offers three levels of voicemail service: Starter, for $10 per month with one phone number extension and 150 minutes included; Most Popular, for $20 per month for 500 minutes; and Best Value, for $30 per month and 1,000 minutes. Overage for all plans is 5 cents per minute, or buy "minute plans" in advance. Works with your existing phone and phone number. Features include: Web-based calling, Internet fax, ability to store and manage voicemail online, choice of toll-free or local numbers, call forwarding, call scheduling and caller ID screening. All plans now have unlimited extensions, users can customize the call greeting, callers hear music while on hold, a "virtual calling card," an auto-attendant and dial-by-name directory lookup can be used. Voicemail may be accessed via phone or online (voicemail-to-email audio files), and notifications can be received on email or SMS. Only the Premium plan includes advanced routing features, on-hold message and queue history reports. Conference calling is a new feature. No setup fee on any plan. Free 30-day trial on the 150 Minute plan.
     Go to My1Voice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

AirComUSA [KEVIN'S PICK]

AirComUSA's Virtual Office Professional plan offers voicemail service via a toll-free number, and users get a second toll-free number to use for faxes (Faxes are converted to email) plus a virtual office number. (Or, choose from 25-plus local area codes.) Advertising co-op capable, cardless calling card, call forwarding and screening features and pager and email notification. Conference call and recording features also available. Online voicemail retrieval is free; calling in to check it costs 10 cents per minute. Monthly fee of $19.95 includes two hours of system time. $10 setup fee. Free 30-day trial.
     Go to AirComUSA
Rated by 37 people. Reliability: 6.2. Cost: 6.2. Features: 6. Satisfaction: 6.1. (Each out of 7.)
Have you used this service? Rate it!
[Verified 7/7/2010]

MaxEmail [KEVIN'S PICK]

MaxEmail voicemail users can choose from two standard plans. The Lite plan costs $24 per year and includes a non-local number for use with voicemail and fax, with 100 messages or incoming fax pages included and 5 cents for extra pages/messages. The Plus plan ($9.95 a month, $24 billed quarterly or $84 per year) lets users choose a local area code or a toll-free number. Local number option includes 250 incoming pages/messages and 100 outgoing faxes per month. (Toll-free includes 100 outgoing faxes but all incoming faxes or voicemails are 10 cents.) Extras are 5 cents each with local number, 10 cents for toll-free. Both MaxEmail voice plans have a $10 setup fee. Faxes are delivered to email (or multiple email addresses) as PDFs and voicemail messages can be retrieved via email (.WAV files) and phone. Messages archived for 30 days; one year with upgrade adding $1.95 to $2.95 per month. "Corporate" plans are tailored to fax use, but include voicemail services. 30-day free trial offered.
     Go to MaxEmail
Rated by 44 people. Reliability: 5.7. Cost: 5.3. Features: 4.5. Satisfaction: 5.7. (Each out of 7.)
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[Verified 7/7/2010]

RingCentral Voice [KEVIN'S PICK]

RingCentral lets users choose from four voicemail plans. RingCentral Mobile plans can be used with existing phone or mobile devices, while RingCentral Office plans include ready-to-use IP phones. The mobile Professional option is $9.99 per month if paid annually, with 10 virtual PBX extensions and 300 monthly minutes included; extra minutes are 4.9 cents. The mobile Business plan is $24.99 per month if paid annually and includes unlimited extensions and 1,000 minutes with extra minutes billed at 4.4 cents each. The Office one-line system is $49.99 per month for 10 extensions and unlimited minutes. The Office four-line system is $99.99 per month for unlimited extensions and minutes. The one-line system is $49.99 per month. Voicemail retrieved via phone and/or (for free) delivered to email. Features include hold music or message of choice, integration with Microsoft Windows Outlook, virtual calling card, auto attendant, dial-by-name directory ($4.99 extra) and instant access to call logs. For up to $4.99 additional, DigitalLine VoIP service, "RingMe," allows click-to-call from Web. True 800 numbers are available for a one-time $15 fee, temporarily free with business-level plans. Internet-based fax included on all plans. Free trial on all plans. Limited-time offer: free rollover.
     Go to RingCentral
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Grasshopper

Grasshopper targets entrepreneurs with a phone system designed to give a more-professional appearance. Includes toll-free or local number (true 800 number for $15 one-time fee), voicemail and fax delivery, music-on-hold and custom greeting, call forwarding and other features. The "Pay As You Grow" plan is $9.95 per month for a toll-free or local number with unlimited extensions and calls billed at 6 cents per minute. The "Ramp" plan is $24 per month for 500 minutes and unlimited extensions on one number. The "Grow" plan is $49 per month for 2,000 minutes on two numbers with unlimited extensions (two existing numbers may be transferred at no extra charge). The "Max" plan is $199 per month for 10,000 minutes on three numbers with unlimited extensions, number transfers and "Voice Studio" services. Overage rates are 6 cents per minute. Custom Voice Studio greeting option starts at rate of $75 for voice talent in English, Spanish, French or a British accent. $25 activation fee on all plans, except for the Max plan, where it is included. 30-day money-back guarantee.
     Go to Grasshopper
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Kall8

With a Kall8 Mailbox, users can receive voicemail, faxes or both. Prices start at $2 per month for toll-free numbers (Local numbers, true 800 numbers and desirable "repeater" numbers are $5 per month). Pay-as-you-go, with all calls on the local-number plan billed at 5.9 cents per minute while toll-free plan calls are 6.9 cents per minute. (Offshore and international per-minute rates are higher.) Setup fee is equal to one month's charge. Record personal greeting, adjust call length, specify file format and size/quality of messages, caller ID display and other customizable features. Conference calls accommodate up to 25 participants. Also: call blocking, custom call forwarding and call notification emails. New users can transfer toll-free number from current provider to Kall8 service. Number also functions as a "virtual calling card" in U.S., Canada and nearly 20 other countries for 6.9 cents per minute.
     Go to Kall8
Rated by 6 people. Reliability: 4.8. Cost: 6. Features: 5. Satisfaction: 5.2. (Each out of 7.)
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[Verified 7/7/2010]

VoiceCloud

VoiceCloud is a voice-to-text transcription service that delivers voicemails as text to email in real time and is compatible with iPhone and other mobile devices. Messages can also be accessed as voicemail and unlimited storage and online access is included. Messages can be searched by keyword, and 24/7 support is promised. The Basic plan is $9.95 per month for 50 transcribed messages. Extra messages are 25 cents each. The Unlimited plan sets no limits and costs $19.95 per month. Also offered is a free VoiceMail Only plan, which provides online access to voicemails and also emails them as .WAV or .mp3 files but does not include conversion to text. Seven-day free trial.
     Go to VoiceCloud
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Google Voice (was GrandCentral)

Google Voice, (the new version of GrandCentral.com, which was acquired by Google in summer 2007), is a free service that recently emerged from beta testing mode and is open to anyone. Google Voice has features such as transcripts, SMS, international calling and conference calling. The service is currently rolling out by invitation-only, although former GrandCentral users are entitled to an account. Users get one phone number that rings to all (or some, or none) of their phones, depending on who is calling. Messages are filtered into a voicemail box that can be accessed by phone on online, and notifications can be sent to email or via SMS. Calls can be screened and recorded (where legal), and users can listen to messages as they're being recorded and choose to take the call partway into it. Unwanted callers can be blocked. Other options include personal greetings, ringback tones, transcribed voicemail, and the ability to switch phones in the middle of a call. Also, "visual voicemail" feature works with MP3-enabled mobile devices. Or, play voicemail in Gmail. Service can be used for an existing phone number, but the user may not be able to use some of the advanced features, such as call screening and recording Voicemail. If you want to change your number later, there is a $10 fee.
     Go to Google Voice
Rated by 4 people. Reliability: 6.8. Cost: 7. Features: 5.8. Satisfaction: 6.3. (Each out of 7.)
Have you used this service? Rate it!
[Verified 7/7/2010]

Phone.com Virtual Office

Phone.com's Virtual Office plans start at $9.88 a month and includes voicemail, call forwarding and other automated, flexible call-handling features. The Virtual Office 300 plan is $14.88 per month, or $9.88 if paid annually. It includes 300 minutes, one phone number and unlimited extensions. The Virtual Office 600 plan, allowing 600 minutes and two phone numbers, is $24.88 per month ($19.88 if paid annually). Additional minutes are 4.9 cents. For higher-volume business users, there are Virtual Office 1000 and 2500 plans costing $39.88 and $74.88 per month, respectively, with discounts for annual payment plans. Existing numbers can typically be transferred. True 800 numbers are available for a $35 setup fee. Voicemail may be checked via phone, email, or Web. Voicemail transcription service available at 25 cents each. Professional recording services also available.
     Go to Phone.com Virtual Office
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

FreedomVoice

FreedomVoice Systems offers toll-free numbers and auto-attendant voicemail service. The FreedomStart plan is $9.95 per month for five voicemail boxes and 100 minutes (additional minutes 5.9 cents).FreedomEdge is $39.95 per month for 25 extensions and 1,000 minutes (4.9 cents additional). FreedomSuite is $79.95 for 100 voicemail boxes, 2,500 minutes (3.9 cents for additional). Features include call-forwarding, customizable hold music, voicemail-to-email, Web access to messages, Internet faxing, and company directory. Free 15-day trial. No activation fee. True 800 numbers, vanity numbers, and local area numbers are available for an additional charge. Existing toll-free numbers can often be transferred for a $30 fee. On-demand teleconferencing is free for one year.
     Go to FreedomVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Onebox

The Onebox virtual phone system provides an automated attendant service with features such as professionally recorded custom greeting, faxing, and conferencing. For $49.95 per month, you get four extensions and 2,000 minutes. (Additional extensions are $11.99; additional minutes are 4.9 cents). The $79.95 plan provides 10 extensions (extras $9.95) and 3,000 minutes (extras 3.9 cents). A $99.95 plan includes 5,000 pages and 20 extensions (additional extensions $7.95; extra minutes 2.9 cents each.) Additional extensions come with 100 extra minutes. No setup fee. Also offers live Onebox Receptionist services with plans priced at $169.95 or $399.95 per month. New voicemail management "apps" for iPhone, BlackBerry, and Android.
     Go to Onebox
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

eVoice

The eVoice service includes professional recorded greeting, auto attendant, advanced call routing, voicemail-to-email service, call screening and hold music. The $12.95-per-month plan includes 300 minutes (extras are 5.9 cents). The $19.95-per-month plan includes 500 minutes (extras are 4.9 cents). The $29.95-per-month plan comes with 1,000 minutes (extra minutes 3.9 cents). Both local and toll-free numbers available. Vanity numbers available for $30 setup fee. Free six-month trial automatically converts to $12.95 plan when 1,000 minutes or 60 voicemails are reached. Free 30-day trial on other plans.
     Go to eVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Phone People

With Phone People all plans are month-to-month. 200 Minute Plan is $9.99 per month for five extensions (extra minutes 5.9 cents). 600 Minute Plan is $19.99 per month for 10 extensions (extra minutes 4.9 cents). 1500 Minute Plan is $29.99 per month for 25 extensions (extra minutes 3.9 cents). 3,000 Minute Plan is $49.99 for 100 extensions (extra minutes 2.9 cents). The Unlimited Plan is $99.99 per month for 100 extensions and no limit on minutes. On the 200-minute plan, notification of voicemail sent to email is $3 per month per inbox. (The service is included on the other plans.) The top three plans also include free call accounting software. No setup fees. True 800 numbers available for a $29 one-time additional fee. It's usually possible to transfer an existing number for a fee. Voicemail to text is optional at $9.99 per month per extension. Seven-day free trial.
     Go to Phone People
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

Phonebooth

Phonebooth.com is an Internet "cloud"-based phone system with both free and premium, paid options. Phonebooth Free includes one phone number and can accommodate up to 50 users but has a 200-minute monthly cap. Phonebooth OnDemand, $20 per month, includes two numbers and unlimited minutes and has more features, such as call logs, international and toll-free calling ability, conferencing, and port-in numbers, along with 24/7 support for HD-quality desk and conference phones. (Free plan is self-service only.) Both plans include auto-attendant and voicemail (sent to email or accessed by calling in.)
     Go to Phonebooth
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 7/7/2010]

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